Delivery Details & Frequently Asked Questions for The Grow Station
Delivery Details & Frequently Asked Questions:
Below you will find information on how our ordering and delivery process works along with other details you might be interested in. If you require further assistance, please feel free to contact us via email email@example.com.
Delivery: 2-5 days
You will be informed when your order has been shipped and is due to arrive.
|0 - 15kg’s||R130|
|15 - 25kg’s||R190|
|25 - 30kg’s||R230|
|per 1kg thereafter||R8|
Shipping Options: We ship Nationwide to all significant centres - JOHANNESBURG • DURBAN • CAPE TOWN • PORT ELIZABETH • EAST LONDON • GEORGE • BLOEMFONTEIN
Handling Time: As soon as your order is processed and payment has cleared we will arrange for the delivery of your products. Please note that these times will change depending on which major Bank you are with and their payment policies.
Restrictions: No order to be delivered until payment has cleared. We cannot ship to P.O Boxes. Any further questions, please contact firstname.lastname@example.org.
Unfortunately not since most of our products are organic substances that may not be approved for international shipping.
- Return & Refund Policy
Thanks for shopping at The Grow Station.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you of the status of your refund after examining the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
- Contact Us
If you have any questions on how to return your item to us, contact us on email@example.com
Sure, contact us on firstname.lastname@example.org with your request, and we will get back to you with stock availability and a quote.
At the moment we are just an online store, but we are in the process of locking down some great distributors all over the country. Stay tuned.
Yes, we love trying and doing new things. If you have a soil recipe you would like to use but don't have the time, let us know, and we can quote you on your very own mix. Please note that custom orders will be subject to minimum order quantities. Please inquire with us at email@example.com.
Great! There is nothing better than broadening your horizon with new products and partners. Drop us an email on firstname.lastname@example.org, and we will get back to you with all the necessary info you need.
Yes, we do! If there is any way, we can help or make a difference with your grow we want to be involved. Drop us a mail on email@example.com with a short description of the kind of assistance you are looking for, and we will contact you directly and take it from there.